Best Internet Speed Provider In My Area – They range from big names like Verizon Fios and Comcast Xfinity to smaller brands like Optimum, and even local providers that only serve one city or region.
So how do you decide? Which providers are people happy with and which ones have room for improvement?
Best Internet Speed Provider In My Area
To find out, we surveyed thousands of real subscribers across the country to see how satisfied they were with their Internet Service Provider (ISP) in key areas such as speed, reliability and customer service. These are the results.
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Overall, we found that fiber providers dominate key sectors, and people have a strong tendency to connect services from one provider.
Verizon Fios didn’t just take the top spot. It also ranked first in several key categories: Internet speed, reliability, installation and setup, customer support and value.
Its high rates are well deserved – the provider has a lot to offer, including excellent broadband speeds and reliable service. It shows that much can be achieved by getting the basics right.
Want to know if Verizon Fios is available in your area? Just enter your zip code and we’ll take care of the rest:
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While the provider won well in the installation and setup category (fourth place), it was not slow in others. Unfortunately, this is not news: the provider was again under investigation by our TV provider last year.
What happened? Spectrum is the result of a major partnership between Charter, Time Warner Cable and Bright House Networks. The integration is still ongoing, and the company is making many changes as it integrates three different payment systems, customer service representatives, and company policies.
All told, it’s not inferior to any other provider on the list, and scores have been increasing for all providers over the past few years.
So while this sounds like really bad news for Spectre, we’re not too worried if it’s the only option in town. We have high hopes that the company can turn things around.
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Here we have a close race between Verizon Fios and Xfinity, with only 0.02 points in this important category. AT&T rounds out the trio.
The secret source here is true fiber. Verizon Fios and AT&T are the fiber providers, and while most Xfinity packages are cable, the fastest 2,000 Mbps service is also fiber.
The trifecta goes back to the reliable part. Fiber optic seems to be the key to a secure network.
While traditional cable lines are just as reliable, fiber optic takes it to the next level by reducing signal interference.
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Xfinity’s reliability is impressive given its extensive coverage. This service is available in 40 states of the country.
This time, Xfinity comes out on top. From personal experience, Xfinity’s modem/router combo is one of the best ISP-provided gateways I’ve used from a service provider. Verizon and AT&T return to round out the top three.
It should be noted that satisfaction with a modem does not necessarily equate to actual use of a service provider’s modem. See:
Cable and DSL providers often require special equipment to use their services, so alternatives are difficult to find.
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However, since cable is a global standard, many service providers have several third-party modem/router options on Amazon if you want to upgrade your connection, such as this popular model from NETGEAR that works with all major cable providers.
Installation and setup is a small but important part of your relationship with your ISP. This is often your first contact with the company’s professionals and customer service, and a bad experience here can ruin the entire relationship.
Fortunately, none of our sellers got below 4.00 build (this is the only category where this is true).
Internet operators seem to understand that this is an important part of building long-term relationships with their customers.
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We have a new arrival! Frontier knocked Xfinity out of the top three (and actually in the bottom three) and took the spot behind Verizon.
Customer support is great. After all, when you sign a two-year contract in your life, you have to live with a regular provider, and you may need help during those two years.
Fortunately, both the fastest and most secure Internet services have the highest level of customer service. The margin is relevant here as well, since it is a small customer who needs all the benefits of the competition he needs to stand out.
Tip: This sounds simple, but most connection problems can be solved by resetting your modem and/or router.
Fastest Broadband Connection Near Me
Ah! Now things get interesting. While consumers are very happy with Verizon, Xfinity and AT&T for their speed and reliability, they are not so happy with the monthly fees the service providers charge.
If you look at the results, you will see that even the top sellers got better than four stars. Unfortunately, satisfaction with monthly billing remains the lowest of all the sectors we looked at by a significant margin.
There are a lot of possibilities here, but we think that the main reasons are associated with very little money and prices that tend to increase significantly after a year or two.
CenturyLink offers a Lifetime warranty on all internet packages and never asks you to sign a contract – two things we love.
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Judging by the previous rate of payment satisfaction, it seems that Verizon and AT&T customers know they are paying a premium, but still feel they are getting their money’s worth.
Single users also feel they are getting great value for their money. That’s not surprising, as Suddenlink scores well in all our categories.
Another way to get more value from your Internet service is to connect it to your TV or phone. You usually save a lot this way, and many of the best deals and special offers are grouped together.
Bundling services is a great way to save money and increase the value you get from your service.
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Adding a cell phone to TV and Internet can cost an extra $5 a month, and if the power goes out in a disaster, the cell phone numbers may be down, but the cell phones still work.
You may have noticed that there is no satellite in this application. Because satellite internet is a great product it often costs less or less than other options.
If you live in a remote area, your only option for internet service may mean paying for satellite internet. It’s also great for campers and other regular travelers who want to maintain access to Internet services.
Using an independent research platform called Pollfish, we surveyed over 2,000 real users of the largest ISPs in the US. We then sifted through the data with a fine-toothed comb to find the top-ranking providers in these key categories, which contain all the juicy information about how subscribers use the services.
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We are excited to see how this trend changes next year as new Wi-Fi standards and 5G mobile services are rolled out to consumers. Can the juice keep its lead? We can’t wait to find out.
Want to quickly see which of our top providers are in your area? Enter your zip code
Dave is a writer who is passionate about technology and how it improves our lives. His works have been published on various websites. * Data as of 15/15/2022. The data collected from Internet users shows the results of the test from June 1, 2020 to June 1, 2022. All speeds and packages are not available in all areas and may change.
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