Why Is My Business Not Showing On Google Maps – It’s common for some of our business customers to ask, “Why isn’t my Google review showing?” Chances are you’re having problems with your Google My Business (GMB) listing, and you’re not alone.
There are many possible explanations for missing Google reviews, but most of them have to do with one of two problems: problems with GMB listings or problems with the formatting of reviews.
Why Is My Business Not Showing On Google Maps
First, let’s start with why Google Reviews are important for starters. Ensuring that your Google reviews display correctly is critical to the success of your company’s online reputation. This should also be a top priority when developing and implementing your online review management plan.
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Customer review data shows that Google accounts for 57.5% of all reviews. Plus, 64% of consumers check online reviews on Google before visiting a store.
In other words, Google is the first and only stop for many people who want to see if a brand is worth the time and money. Having more reviews on your Google listing can provide social proof that people need to make informed purchase decisions.
The disappearance of Google Reviews can be due to changes or problems in your Google Business listing. In some cases, you can make the necessary changes yourself to resolve the situation. However, there are some cases where Google Reviews is not showing due to change in GMB platform.
A recent example of a change in business management is that Google shut down reviews in the early months of the COVID-19 pandemic. The company worked with a limited group, which meant that each listing received a negative Google review.
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Customers could not write and publish new reviews and businesses could not respond to reviews on their GMB listings. However, reviews posted before Google Ads are temporarily disabled are still visible.
Full review work is back at the end of May 2020. If one or more of your company’s listings are still having problems with disability listings due to changes in the pandemic, you can visit the COVID-19 GMB Help page.
Your company should continue to request reviews from Google, regardless of the problems you are facing. This will help your brand stand out and retain loyal customers, and is one of the simplest yet most powerful ways for a business to adapt to uncertain times.
Fake lists not only drive away potential customers; It also reduces the number of Google reviews a business receives after customers leave the store. Fortunately, you can easily change this by updating your listing information on GMB and using local listing management best practices.
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By clicking on the “Info” section of the GMB dashboard, you can edit public information such as address, hours of operation and phone number.
You should double check to see if your site contains duplicate Google entries. This usually involves Google removing the review from your current listing, but it appears on any other listing that you do not own/control.
You can look for duplicate entries by going to Google Maps and searching for the exact name or address of your business location.
There are several ways to remove this duplicate list, such as reporting it on Google Maps or deleting the location via the GMB dashboard. To avoid the problem, take the time to complete the “Verify Google My Business” process.
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If a business changes location but keeps the name, Google must move the review to the new location on Google Maps.
However, if the business is strongly associated with a particular area – eg, hotels, golf courses or local attractions – Google may not automatically deliver reviews.
If so, submit a report to Google with a link to the problem and information about your new business location. Keep in mind that moving to a new location means you may need to re-verify the listing.
An inactive entry on Google can have a negative impact on your brand name. People who don’t log into their Google Business Dashboard or show activity — such as post updates, photos, review responses — may lose their verified status after “a considerable amount of time.”
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Without verification, the business won’t appear on Google Search or Maps, meaning customers won’t see their reviews.
Google will attempt to contact you via email before the status is restored. If you lose your email and the list is not verified, you should contact support to restore the verification.
The early days of business can be tricky when it comes to attracting customers, and getting listed on Google can help. However, it may take some time for users to see reviews of your business posted by others.
It’s possible that Google won’t show the full set of reviews on your listing until five people have left a review or review. This is where a plan to solicit customer reviews can help. Also, be sure to learn how to respond to bad reviews and positive feedback from customers.
Business Page Not Showing Up On Right Pane Of Google Search Results
There is a very rare chance that the problem is with Google. In the past, Google has suffered from a lack of regularity, which has resulted in Google Reviews disappearing from many business listings.
If the problem is not with your business listing, the problem may be with the review itself and how it is written or presented. Unfortunately, in these cases, you don’t have as much control over the appearance of your review. What you can do is educate clients on best practices when writing any type of report.
Google remains aggressive in the fight against review spam to ensure the quality of the platform. If you’re wondering why Google Reviews isn’t showing, it’s because it violates Google’s review policy.
Reviews may disappear if regular users mark the review as inappropriate. In these cases, Google checks the review before removing it from the list.
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Google may remove reviews and answers that contain links or URLs. However, users can review their content and submit URLs and edit Google My Business reviews quickly to avoid Google’s digital axe.
Some brands are trying to buy Google Reviews in an effort to increase their online reputation. Needless to say, this practice violates Google’s guidelines, which can result in the deletion of your entire GMB list.
Instead of trying to buy fake reviews, get proactive and start asking for reviews. Doing so not only significantly improves your search visibility and brand reputation; It also gives you the insights you need to improve the customer experience.
Google is used to import review data from business review sites such as Yelp, Facebook and TripAdvisor and display it in local business listings. Google has stopped doing this, which means that any reviews of other websites that appear in Google’s index at that time are no longer available or included in your business’s presence on Google.
My Business Is Verified, But Not Showing In Google Search.
In some cases, Google will sometimes display reports from other reputable sites in the “Reviews on the Web” section. These are often found under Google user reviews, but they are generated by an algorithm and may not always be accurate.
In previous updates, Google users could mark their reviews as private so that others could not see their feedback. This is option is not available anymore. If you see that the review is unavailable, another possible reason is that someone deleted the review. There’s not much you can do in this situation except hope that the customer will come back and give you another review.
If one or more Google Reviews doesn’t appear on your business listing, it’s important to take the situation as an opportunity for new customers to get more Google Reviews.
Reviews are an important factor in generating revenue and in acquiring and retaining customers. By continually seeking feedback and improving the customer experience, your company can generate more reviews (the right way) and build a 5-star rating on the largest search engines and business discovery platforms on the Internet. Stay on top of your finances with it. Simple and intuitive software! Moneyspire includes easy-to-use features to help you track your income, set a budget, and make ongoing money transfers.
Google Postcard Not Received? Here’s How To Get Your Business Verified On Google My Business Without It
Google My Business is one of the new platforms introduced by Google that allows businesses to create a free listing for their company. so if i
One of the features of Google My Business is the ability to send and receive messages from customers. If you don’t see a message, don’t worry—there’s a way to fix it.
Another thing you can try is to check your internet connection. Poor communication may be the cause of the problem. Restart your router or modem, or check for interference in your area. If none of this works, contact your ISP about troubleshooting.
While contacting Google Support may not always solve your specific problem, it’s worth a try if you’re still having problems.
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